The keynote
Fix the System, Not the Pilot.
What aviation learned by refusing to accept human error as an explanation. A keynote from FranklySpeaking, delivered by our founder, Frank Tsuro.
The promise
The audience stops looking for who to blame.
They start looking for what made the mistake likely. That single change is what makes the next incident less probable.
The trigger and the conditions
The difference between the immediate trigger and the conditions that were already in place, and what each one costs to fix.
Never one big cause
Why a serious failure usually rests on a number of small factors rather than one big one.
When blame stops coming first
What changes in a business the day blame stops being the first question.
Formats
4 ways to bring it to your organisation.
Keynote
For leadership conferences, executive teams and boards. The talk ends with a question your people can ask on Monday.
Keynote plus workshop
Applied to one of your own incidents, closed and safe to discuss. Every participant receives an editable workbook.
Board or risk committee session
For directors who receive incident reviews. It ends with a written standard for the reviews the board will accept.
Panel or moderated conversation
6 questions that open a real conversation rather than a speech.
For operating businesses where failure is visible and expensive: energy, telecoms, mining, ports, logistics, construction, financial services and regulators.
Why it comes from us
The keynote comes from our investigation work.
We investigate why strategies stall and why problems survive restructures, using a method adapted from aircraft accident investigation. The keynote gives a room the core of that method in under an hour.
Book a call about the keynote enquiries@franklyspeakinghq.com